SAP Basis represents the IT infrastructure of SAP systems and applications, thereby maintaining critical business processes. It acts as a middleware, serving as a bridge between the operating system, the database layer, and various modules such as FI, CO, MM, SD, etc. SAP products are modular and complex systems that require high-quality infrastructure and professional platform management.
SAP systems evolve over many years, growing and changing along with your business. Moreover, SAP systems are highly interconnected, think of banks, government agencies, customers, suppliers, and intercompany transactions. Our team at BALTX.COM, comprised of experienced SAP Basis Administrators, is ready to assist you in managing the SAP NetWeaver and SAP HANA platforms, providing customized support to suit your unique needs.
We understand the requirements and are in close communication with our customers.
Based on the services, we form individual solutions for our customers in terms of SAP Basis and are able to offer Managed Services as well.
| SAP BASIS Security Management | Robust protection against cyberattacks. Security is key in today’s digital business world. BALTX.COM provides top-notch SAP BASIS Security Management services to safeguard your business against cyber threats. Our service keeps you informed about the latest security challenges through HotNews and Security Advisory. With regular updates on SAP Patch Days, we secure your SAP systems against current threats. SAP Notes are our tool for performing system updates and eliminating potential risks. In addition, we protect your system interfaces through RFC and Gateway Security, thus preventing cyberattacks. |
| SAP BASIS User Management | The SAP BASIS User Management is the backbone of all SAP systems, ensuring the interaction between the operating system, database, and applications. BALTX.COM employs automation to enhance efficiency in SAP BASIS User Management. By leveraging SU_USER function modules, businesses can save time and resources, increasing accuracy and security in user creation, profile maintenance, and password synchronization. BALTX.COM ensures the security of user accounts and data in SAP BASIS User Management. By handling the USR02 table and user status, changes to user accounts and profiles can be tracked, maintaining a high level of security. We support organizational assignments in SAP BASIS User Management, thus simplifying profile maintenance and compliance with security policies. With tools such as Emergency Access Management (EAM) “Firefighter”, BALTX.COM enables effective GRC management in SAP systems. We offer tailored solutions for automation, password synchronization, user blocking, and change management. Contact us today and discover how we can improve your SAP BASIS User Management. |
| SAP BASIS Authorization Management | The SAP BASIS Consultants at BALTX.COM are your reliable partner for customized authorization management. Our experts develop a structured authorization concept, adapt it to S/4HANA migration, and ensure only authorized users can access your SAP system. We rely on naming conventions and technical interface users to prevent misuse and foster accountability through the four-eyes principle. With an internal control system and SoD function separation, we safeguard the integrity of your data. BALTX.COM utilizes modern technologies such as Identity Providers and Cloud Identity Services for the automation and efficient management of your access requests. |
| SAP BASIS System Lifecyle Management | Maximize your SAP performance capabilities. Effective SAP System Lifecycle Management is essential for business success. At BALTX.COM, we offer our customers the latest in maintenance and best-practice solutions. We manage your SAP upgrades, KERNEL updates, and patch management with expertise in Maintenance Planner. Our proficiency in the application of the Maintenance Planner, the Product Availability Matrix, SUM (Software Update Manager), SWPM (Software Provisioning Manager), and the SAP Solution Manager 7.2 allows us to continuously monitor and enhance your system state. Through regular analysis of dependencies and test cases, we ensure your system is always up-to-date. Thanks to extensive dependency analysis and test case experience, your system remains current at all times. Incorporating “Side Effect Note” reports, we already provide assistance for problem-solving in SAP modules. Our Lifecycle Management uses SAP Focused Run for efficient performance optimization of your SAP solutions. Additionally, we ensure a clean transport queue and customizing. |
| SAP BASIS Change and Transport Management | Change and Transport Management are indispensable components for successful SAP BASIS operations. Achieve maximum efficiency in your development with SAP BASIS Change and Transport Management. Our solutions enable clear assignment of responsibilities, ensure transparent tracking of changes, and guarantee compliance through the use of tools like cCTS, CTS+, and CHARM. Whether it’s about conflict resolution, import orders, software logistics, or downgrade protection, our experts work in harmony with the ITIL best-practice framework, ensuring central control and transparency. Our experts minimize risks, optimize your change processes, and guarantee IT compliance regulations through central documentation with SAP ChaRM. Leverage BALTX.COM to optimize your SAP BASIS infrastructure. |
| SAP BASIS Performance Management | Seamless performance is the heart of every successful SAP system. At BALTX.COM, our aim is to ensure that your system is always operating at peak levels and resources are utilized efficiently. We provide comprehensive SAP BASIS Performance Management, which includes setting goals, providing feedback, reviewing and evaluating, as well as workload management. Our experienced SAP Basis Administrators ensure that your system resources are optimally utilized. They identify and resolve locks and parallelism issues, ensuring that the average execution time and wait time is minimized. In this endeavor, we use SAP transactions like ST03/ST03N and the Computer Center Management System (CCMS) to monitor SAP workload and performance. We provide you with historical reports and performance dashboards, giving you a clear overview of user experience and system performance. |
| SAP BASIS Monitoring / Reporting | High SAP system availability and cost savings through SAP BASIS Monitoring and Reporting. For your company’s success, it is essential that your SAP systems run continuously and without performance loss. With SAP BASIS Monitoring and Reporting, we ensure the smooth operation of your SAP systems and help you save costs. Automated monitoring utilizes pre-configured sensors to monitor your SAP systems around the clock. We rely on real-time monitoring checks and predictive analysis to detect potential problems before they impact operation. Not only do we look at basic server metrics, but we also consider key SAP performance indicators and database metrics, including SAP HANA, and SAP Business Workflows. For this purpose, we use SAP transactions such as SM51, SM66, SP01, SMGW, SM37, SM12, SM21, SM13, ST22, SMQ1, SMQ2, SM58, ST02, ST06, DB02, SMLG, and RZ20. User-friendly dashboards provide a comprehensive 360-degree overview of your applications. With our service-level reporting, Service Control Center (Focused Run), and the Early Watch Alert Service, you’re always informed about the state of your SAP systems. We ensure that the BASIS team is immediately notified when a potential problem occurs – via email, ticketing, or mobile notification. With BALTX.COM, you always have control over your SAP systems and can ensure they are healthy and delivering the best possible performance. |
| SAP BASIS Maintenance | Ensure optimal SAP BASIS maintenance! In maintaining and servicing your SAP system, BALTX.COM is your reliable partner. Our SAP Housekeeping Services ensure your system remains clean and well-ordered. We perform regular SAP “Client Copy” and “System Copy” to ensure development and testing needs are met. With Background Jobs management, we make sure your system operates efficiently without sacrificing system performance. Additionally, we handle your SAP printer configuration and spool management to ensure smooth print operations. The application of SNOTES is executed efficiently and reliably by our experienced SAP Basis Administrators. In terms of archiving, we offer solutions aimed at compliance with retention duties and simultaneously contributing to system performance improvement (WORK-IN-PROGRESS). Our planned downtime management with the Solution Manager IT calendar ensures all scheduled downtimes have minimal impact on your business and are communicated within the distribution. We tailor profile parameter settings to your specific needs to guarantee optimal system performance. Furthermore, we support the SAP Online Support System and Incident Management, to ensure you always receive the support you need. The operation of the SAP router and the router table is monitored and managed by our team. We consider system recommendations, SOURCE-SCAN results and implement new SAP interfaces, and toggle maintenance mode in the web dispatcher to ensure maximum system availability and efficiency. With the SMAINTENANCE transaction and the cloud-based SAP Maintenance Planner, we ensure your system is always up to date. |
| SAP BASIS Disaster Recovery, Backup and Restore | At BALTX.COM, we understand that managing your SAP systems extends beyond routine maintenance and updates; it also includes implementing effective disaster recovery and business continuity strategies. Our team of certified SAP Basis Administrators provides tailored Business Continuity and Disaster Recovery (BCDR) strategies, with an emphasis on backup and restore procedures to ensure data integrity. We employ storage replication technologies and utilize SAP HANA system replication to increase redundancy and minimize data loss. Our BCDR strategies aim to optimize Recovery Point Objective (RPO) and Recovery Time Objective (RTO). Additionally, we use Cloud Availability Zones, Linux Pacemaker Cluster, and Load Balancers to enhance system availability and minimize downtime. We also ensure high availability via clustering, eliminating single points of failure and guaranteeing continuous operation and high system availability. In the event of physical data loss, we restore full database file backups and can replicate database transactions at any given point using Redologs. |
| SAP BASIS Database Management | At BALTX.COM, we understand the critical role of data in your business and offer top-tier SAP BASIS database management to maximize your SAP systems’ performance. We ensure your databases are efficient, properly archived, and your business data remains secure and accessible. With the new generation database SAP HANA, we take on the responsibility of migration and provide maintenance for all technical components of your SAP system landscape. This includes the management of master data, transaction data, reference data, and customer-specific data. Our SAP BASIS experts are adept with both HANA’s OLAP and OLTP engines, SQL queries handling, and PlanViz. Tasks like Admission Control, handling Out-Of-Memory events, observing resources, analyzing workloads, utilizing monitoring tools, system views inquiries, and trace files examination are part of our standard repertoire. We specialize in building data pipelines, providing Smart Data Provisioning, and intelligent data access with Virtual Tables via HANA SDA. Whether you need support with archiving or optimizing your database, BALTX.COM is your reliable partner for SAP BASIS database management. |
| SAP BASIS Error Analysis and Troubleshooting | Whether as your sparring partner, additional safety net, or in a managed-service responsibility, BALTX.COM is your reliable partner, ensuring smooth and efficient functioning of your SAP system with extensive expertise in SAP error analysis and troubleshooting. Our experts are proficient in handling a wide array of issues ranging from startup issues, resource bottlenecks, to certificate errors and runtime dumps. Utilizing diagnostic tools like Heap Dumps, Thread Dumps, and ABAP Debugger, we perform root cause analysis to identify real problem sources and implement effective solutions. We also offer management services for SAP support incidents and escalations, ensuring timely problem identification and resolution. Our team can tackle specific issues like hanging workflows, queue processing, missing system aliases, and SAP Gateway releases. Whether faced with authorization issues, expired licenses, or configuration errors, our team at BALTX.COM possesses the expertise to address these challenges and keep your SAP system on track. Let us be your safety net for SAP error analysis and troubleshooting. |
| SAP BASIS Extensions and Modifications | While standard software can cover many business needs, customized adjustments are necessary to maximize your SAP system’s potential. We are experts in SAP BASIS extensions and modifications, supporting you in optimizing your SAP systems. Our team of SAP BASIS specialists leverages the Enhancement Framework and Upgrade Compatibility to develop tailored solutions for your business. Using tools like BAdIs and source code extensions, we add and customize features to meet your business’s specific needs. We efficiently implement namespaces, naming conventions, and the SAP Dictionary to ensure an organized and efficient system. We utilize Customer Exits and Business Transaction Events (BTE) to map specific processes and tailor your SAP system to your business needs. Furthermore, we assist in managing content repositories, document classes and types, and links. We define the logical path and filename and assign it to the archiving object. With BALTX.COM, you have a partner who tailors your SAP system to your needs. |
| SAP BASIS License Measurement | BALTX.COM offers comprehensive SAP BASIS license measurement services. Our experts begin the measurement process early, conducting meticulous analyses to ensure your business maximizes its SAP investment. For system measurement, we use the USMM transaction and configure the System Measurement Settings accordingly. We review your SAP contracts and maintenance costs, analyze your SAP systems’ actual usage, and consider indirect usage. Our expertise and the use of SAM tools guarantee accurate results and compliance. |
| SAP BASIS BC-Software Component | SAP BASIS is a multi-dimensional module, embodying the SAP-BC-* software component and serving as the foundational system administration platform in SAP systems. SAP BASIS comprises three layers: a database, an application, and a presentation layer. From BC-ABAP runtime environment, ALE Integration, RFC, security and user management, to middleware – we cover the full spectrum. Our knowledge in the Change and Transport System (BC-CTS), NetWeaver development system, and HANA platform ensures your SAP applications run efficiently and securely. |
| SAP BASIS Consulting | SAP BASIS Consulting, as a reliable partner for SAP BASIS release changes, cloud migration, and project management, offers comprehensive services. At BALTX.COM, we provide extensive SAP BASIS services, including architectural consultation, sizing, project planning, and execution. With our extensive experience in SAP system operations, particularly in large, distributed, and multi-tiered landscapes, we guarantee top-tier quality and reliability. Our support extends from planning your future SAP deployment to performing upgrades and configuration changes, always aiming to ensure the continuous availability of your applications and networks. Our services range from targeted technical advice to responsible management of your entire SAP project and interim management. Our services can be performed remotely or on-site, tailored to your needs. Our team of experienced SAP BASIS consultants is available to support you effectively during capacity constraints, whether due to sickness, holidays, or increased project workload. Our specialized consulting services aid you in managing your SAP workloads in the cloud and optimizing your SAP operations. |
| SAP BASIS Technical Manager | An SAP BASIS Technical Service Manager (TSM) plays a pivotal role in customer technical and architectural discussions and in the development of solution roadmaps. TSM’s responsibilities span various technical and strategic areas, enhancing the efficiency and effectiveness of your SAP solutions. They apply best practices and methodologies to effectively implement and manage the SAP support structure, advising clients on SAP S/4HANA’s architecture, conversion, migration paths, and tools. TSMs support the operation of technical system landscapes and ensure high-quality, stable processes. They identify key issues, define action plans, and propel the resolution process. Their comprehensive knowledge of SAP S/4HANA’s architecture, conversion, migration paths, and tools provide valuable insights and consultation for your SAP projects. An SAP BASIS TSM brings essential skills and experiences to your company, contributing to more effective and efficient SAP solutions. An SAP BASIS Technical Quality Manager (TQM) is an indispensable partner for your business, maintaining long-term relationships and enhancing access to SAP for issues relating to solution operation, project success, and innovation in your SAP-centric solutions. A TQM assesses and documents your enterprise landscape, identifying potential risks and key issues. They develop and execute an engagement plan tailored to your company’s specific needs and goals. A TQM manages the service and action plan, ensuring that all measures are properly executed and set objectives are met. As your liaison to relevant SAP departments and partners, the TQM supports your business through all phases of the customer lifecycle. With a TQM, you gain improved access to SAP for operational, project success, and innovation issues. Thanks to technical evaluation and documentation, your company can more efficiently identify and manage risks. The use of a TQM allows your business to benefit from optimized access to SAP, improved risk management, effective planning and action management, and a direct connection to relevant SAP departments and partners. Retention bonuses are part of the TSM & TQM Services. |
A problem well stated is a problem half-solved
Charles Kettering